Tag - Managed Services

Multi-tenant 365

My Favorite Multi-tenant Tools for Microsoft 365 Cloud

Today I want to address something that Managed Services Providers in particular struggle with daily. And that is managing dozens if not hundreds of Microsoft tenants, each of which represents a unique security boundary, with its own set of users, devices, licenses, security configurations, and so on. This problem is...
Read more...
GDAP in M365 Lighthouse

Reviewing the GDAP Wizard in Lighthouse

Hey folks! In today’s article, we will be taking a closer look at Granular Delegated Admin Permissions or GDAP.  You can think of this feature as providing similar functionality to Privileged Identity Management (PIM), including “Just-in-Time” (JIT) access, but specifically with regard to your partner tenant as you...
Read more...
Multi-tenant management for Microsoft 365, and other things

Multi-tenant management for Microsoft 365, and other things

IT service providers are constantly looking for more efficiency, and better ways to manage their customers' hardware and software assets. In the Microsoft realm, we finally have Microsoft 365 Lighthouse, which is now in public preview. Some of my MSP customers have...
Read more...
The three opportunities for MSP's moving forward

The three opportunities for MSP’s moving forward

The writing has been on the wall a while now; with a mass exodus to cloud services such as Microsoft 365 from traditional on-premises infrastructure, it was only a matter of time before those selling MSP services had to either evolve or die off. And with
Read more...

Monitoring identity, cloud apps and email at different service tiers

Today I want to give you two ideas that you can take to your customers as new offerings. Some of you may already be doing some form of this, but based on my recent survey results, identity protection and monitoring in the cloud is...
Read more...

Announcing the Practice Development Community and Monthly Educational Series

Today is a big day here at ITProMentor.com. We are entering a new year, and we have a big agenda to go along with it! In my recent surveys many of you indicated interest in gathering together and forming a community. As well,...
Read more...

Reader question: Do you recommend Defender in place of third-party antivirus or security tools?

It feels like it has been a while since I addressed a reader question on the blog. This is one I get frequently, all the more so in recent months since Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) became available as a standalone subscription via CSP. Previously, it was...
Read more...

Your customers are coming to me…

I wanted to bring up an interesting trend that I have been seeing in my website's contact form. I still get plenty of messages from IT Pros, independent consultants and Managed Services Providers. But, in recent months, I have also been seeing an increasing number of SMB customers coming to...
Read more...

Why aren’t you charging your customers to take care of Microsoft 365?

This is a simple question. The way I see it, there are many opportunities to provide Managed Services for SMB customers with regard to their Microsoft 365 subscriptions. Yet to this day, hardly anyone is doing it. Why? I suspect some folks have difficulty...
Read more...

How much security is ‘enough’ security? Looking at Microsoft 365 Defender vs. Azure Sentinel

How much security is 'enough' security? This is in fact a trick question, I just threw it in there to get your attention. When it comes to security, one can never be 'safe,' but only 'safer' (even with the most expensive of cybersecurity tools and talented, dedicated humans to back...
Read more...

Helping IT Consultants Succeed in the Microsoft Cloud

Have a Question? Contact me today.