03Sep2021
06Jan2021
Announcing the Practice Development Community and Monthly Educational Series
Today is a big day here at ITProMentor.com. We are entering a new year, and we have a big agenda to go along with it! In my recent surveys many of you indicated interest in gathering together and forming a community. As well, more than a few have asked...
22Dec2020
Reader question: Do you recommend Defender in place of third-party antivirus or security tools?
It feels like it has been a while since I addressed a reader question on the blog. This is one I get frequently, all the more so in recent months since Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) became available as a standalone subscription via CSP. Previously, it was...
01Dec2020
Why aren’t you charging your customers to take care of Microsoft 365?
This is a simple question. The way I see it, there are many opportunities to provide Managed Services for SMB customers with regard to their Microsoft 365 subscriptions. Yet to this day, hardly anyone is doing it. Why? I suspect some folks have difficulty connecting all the dots and putting...
18Sep2020
Managed Services Providers Are Doing IT All Wrong
As a Microsoft MVP and frequent community contributor, I have been invited to participate as a “subject matter expert” in several groups and online communities. Since I also work for an IT Managed Services Provider, some of these invites have brought me into peer groups comprised of folks who own...
12Jun2020
Managed Services Opportunities within Microsoft 365
I still regularly receive questions from independent IT consultants as well as Managed Services Providers about Microsoft 365 in relation to "regular maintenance" tasks and the like, which can be translated into Managed Services opportunity. Everyone intuitively understands that something like this is possible, but they do not know where...
04Jun2020
Customers always have a choice when it comes to security
I had a reader ask me recently whether I now recommend Microsoft 365 E5 or E5 Security for my clients, even though it is a more expensive option, and I was a bit surprised at the question--as if they were suggesting it is my decision to make. It is important to...
10Apr2020